Apr 11
18

Aircel Activated Sweet Dreams Pack without Implicit Consent

1 Comment

My Mobile number is 9094456470.Without any information SWEET DREAMS PACK was activated to my number.Please deactivate this PACK and refund my balance immediately.

Customer Name : Ravishankar Thangamani
Complaint Against Company : Aircel
Customer Contact Number : 9841195078
Name of Person You Contacted in Customer Support : Chennai
Customer Postal Address : 51 Naidu Street Kottur Chennai 85

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Posted in Aircel by Ravishankar 1 Comment

1 Response to "Aircel Activated Sweet Dreams Pack without Implicit Consent"

  • kfhaq says:
    September 19, 2011 at 9:32 am
    Reply

    Resp Sir / Madam,
    This is my Fathers Mobile number : 9965628382
    His Name : N. Kutbudeen

    As i got a call today ( 19-09-2011) early morning at 4am from your aircel company stating for caller tunes and when i woke up and cut the call i was charged for Rs 42/- ( Rs6/- per Min)
    I have activated DND operation for this number 3 weeks before.
    When i called 198 there was no response and they told me that i had only called you.
    My complaint is.
    1) After DND operation how can you call me.
    2) if so, How can you call me at 4 am.
    3) How can you charge Rs 42/- for incoming call.

    The 198 customer care attendents are
    1) Mr. Hari at 10.35 Am
    2) Mr Kumar at 12.40
    And 3) Mr suresh the incharger at 1.45 pm today

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