Tikona Broadband Installation Problem
I took a plan of 849 including 3 machine connection. I paid the charges on 12th jan 2011. the installation engineer had visit to my place on 16th jan.
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I took a plan of 849 including 3 machine connection. I paid the charges on 12th jan 2011. the installation engineer had visit to my place on 16th jan.
I am using Tikona broadband since 3 months and now experiencing their pathetic customer service. I have opted for Rs. 449 plan, so my billing should be Rs. 449 + 10.3% service tax, which comes to Rs. 495.25 and I was getting Rs. 25 as E-bill discount, so the bill should be Rs. 470.25.
Issue: A disgusting behavior with customers, Irresponsibility of Tikna and its sales person. Also sending letter by post and fax to Tikona Corporate Office (Today, it will be dispatched). If anybody in loop can tell escalation authority, It will great help. My internet connection installation is pending since last 14 days, Sales person making my [...]
My experience with Tikona Digital Networks. SALES / MARKETING EXECUTIVE 1. While the demo was shown the internet speed was less than 100kbps for the @mbps plan, the Executive convinced me “it’s just a demo our installation people will place the modem in the right direction & you will 100% get 2Mbps speed, the user [...]
Commited earlier at the time of applicition so I made a complaint earlier through phone to get deactivated my service and to pay my Rs : 1000/- which was taken for the connection . The c care executive insure me to solve my problame by providing my the Wi Fi system and said me that [...]
I had subscribed for a Tikona connection at my residence (16/2 Venakatachalam street, Royapuram,Chennai -13) on 1st april 2011,even before installation there was no good network at my place but the sales guy (Mr.Srinivasan & Pandian his no respectively 9042961406 , 9884636465) blufed me saying that there is network at my place and the connection [...]
I had asked Tikona Broadband service in pune at chinchwad that I am intrested in broadband connection in the month of April 2010. The sales person came to my residence to check the signal quality & hey did checked the signal feasibility but found very week signal.
Please don’t go for Tikona broadband connection.One of the worst broadband service in India.I am using tata for the last three years.last month i got Tikona broadband live demo.