Complain Regarding Airtel Digital Set Top Box
I have problem with Airtel Digital . I lodge complain with the Customer Service and they booked a complain vide no: 14978855.
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I have problem with Airtel Digital . I lodge complain with the Customer Service and they booked a complain vide no: 14978855.
I have purchase a new Airtel Digital TV HD conenction for Rs 2199 on 24th Dec , 2011 from airtel customer support .
I am an unfortunate customer of your Diital TV account Cus ID 3007118393. Last month I recharged twice, and I got an unsuccessful message from your server, where as my money was deducted. In two days I find that the account has been recharged twice, So i decided to call up your customer care.
This complaint is against the airtel dth service…. the settop box has lot of issues every month I re-charge on or before due date…but for some strange reasons, airtel want to disrupt my viewing experience!!!
We have shifted new office and want to reinstall our airtel dish tv and filled complaint reguarding this matter in airtel digital customer care center 3 times but still we didn’t got any response from airtel digital and no engineer has came to our place to reinstall the dish.
We are very sorry to say that the DTH service under the above customer id is not working since the date of incorporation i.e. 19-11-2010.
1. I had booked a connection under Diwali package of Rs 2190 on 29 Oct 11. The TX –ID is 17412103. 2. After innumerable complaints I get an installation on 18 Nov 11 i.e 20 days late. However there are two further complaints emerging from this activity.
I had originally taken 3 Dth connections for 3 TV’s in my house with the normal set top boxes .I subsequently switched 1 set-top box to a HD connection . So i now possess I HD connection set top box & 2 normal set top boxes.
Iam using your services from last 2-3 years and the ID is 3003168240. Sir from last night (04.11.2011) our airtel dth is not working and showing error installation on TV. we are getting frequent calls from your side regarding to change the installation /direction of the dth and they promised to send an engineer to [...]
My id is 3005766229 with the name of surbhi assocites we have complaint on 02/10/2011, 06/10/2011 and talk to asm Alwar on phone no 9829004502 and local Bhartpur no 05644226469 but both the phone thay told to us bus yak do din bad apka dth chaloo ho jayga but till to day on 30/10/2011 no [...]