I purchased one Transcend portable harddisk though online from tradus.in on 26-05-2010. The product I received is defective and as per Transcend’s process I submitted my piece to their service partner Accel Frontline on 30-07-2010.

ID : TSCBLR100006786DW. Accel changed their status to replacement on 10-08-2010.

Its been 2 months now and i have not received any communication from them after 10-08-2010. I contacted Transcend support and I got reply from them stating that some parts are out of stock even though mine is replacement (not repair).

I want either my amount back or a new piece immediately. As I’m not satisfied with their responses I am posting my concern in this website.

I request representative from Transcend to solve this case as soon as possible.

Name of Customer Support Rep. You Talked to:- ANNIE_YU, MEG_LIAO

Your Contact Number:- 9742802872

Your Postal Address:- Flat 101, Sai Kuteera Appartments, Roopena Agrahara, Bangalore.

Complaint By:- Sravan

Tags: Complaint Against Company Transcend, Complaint Consumer Forum, Consumer Forum, Customer Complaint, Transcend

Posted in Electronics by Sravan No Comments Yet