Jun 10
2
Complaint Against Shiridi Sairam Travels
I’ve made advance booking of bus ticket from Visakhapatnam to Hyderabad on 26/05/2010 with a travel agent named Ataul Rehman on his mobile no. 9666080807 so as I can get seat of my choice. My date of journey was 27/05/2010 at 7.45pm in Reddy Express in seat no. H1 window seat.
I received a call from the agency with telephone no. 0891-3240425 at 7.03pm saying that Reddy Express has got a mechanical problem & hence the departure time of the bus will be at 9pm instead of 7.45pm & asked me to contact SHIRIDI SAIRAM TRAVELS on cell no. 9246678966 for further enquiry. When I contacted SHIRIDI SAIRAM TRAVELS on its cell then the agent replied that the bus is facing some mechanical problem but it will be solved soon & the bus will depart at 9pm from Old Gajuwaka i.e; boarding point of the bus.
When I reached the boarding point then the agent of SHIRIDI SAIRAM TRAVELS said that Reddy Express has been canceled due to mechanical problem & gave me a seat in SVR Travels in seat no. 35. Since seat no. 35 was last but 2nd row seat & also as it was not a window seat, I asked the agent to either give me a window seat or if it’s not possible then cancel my ticket, as I wasn’t comfortable to travel in the seat of his choice. But the agent didn’t give me window seat & also refused to refund the ticket amount i.e; Rs.450/-.
When I warned him of registering complaint with police then he replied that he was ready to accept complaint & said he had no fear with police & challenged me to give complaint to anyone that I think.
Due to this type of rude behaviour of these agents the passengers/customers are facing problem every time & are forced to travel in the choice of the travel agents.
I sincerely request the concerned authorities to take immediate action against the agents of SHIRIDI SAIRAM TRAVELS & make them to refund my amount of bus ticket i.e; Rs.450/-.
Address of SHIRIDI SAIRAM TRAVELS:
D.No.: 9-10-18, Near Anakapalli Bus Stop, Beside ING Vysya Bank,
Old Gajuwaka, Visakhapatnam- 530026., Cell No.: 9246678966 .
Hope for a immediate action reply at the earliest.
Your Postal Address:- Azeemabad,Gajuwaka,Visakhapatnam-530026
Your Contact Number:- 99850184216
Complaint By:-
Mohammed Abdul Rahaman
Sir,
I’ve made advance booking of bus ticket from Visakhapatnam to
Hyderabad on 26/05/2010 with a travel agent named Ataul Rehman on his
mobile no. 9666080807 so as I can get seat of my choice. My date of
journey was 27/05/2010 at 7.45pm in Reddy Express in seat no. H1
window seat.
I received a call from the agency with telephone no. 0891-3240425 at
7.03pm saying that Reddy Express has got a mechanical problem & hence
the departure time of the bus will be at 9pm instead of 7.45pm & asked
me to contact SHIRIDI SAIRAM TRAVELS on cell no. 9246678966 for
further enquiry. When I contacted SHIRIDI SAIRAM TRAVELS on its cell
then the agent replied that the bus is facing some mechanical problem
but it will be solved soon & the bus will depart at 9pm from Old
Gajuwaka i.e; boarding point of the bus.
When I reached the boarding point then the agent of SHIRIDI SAIRAM
TRAVELS said that Reddy Express has been canceled due to mechanical
problem & gave me a seat in SVR Travels in seat no. 35. Since seat no.
35 was last but 2nd row seat & also as it was not a window seat, I
asked the agent to either give me a window seat or if it’s not
possible then cancel my ticket, as I wasn’t comfortable to travel in
the seat of his choice. But the agent didn’t give me window seat &
also refused to refund the ticket amount i.e; Rs.450/-.
When I warned him of registering complaint with police then he replied
that he was ready to accept complaint & said he had no fear with
police & challenged me to give complaint to anyone that I think.
Due to this type of rude behaviour of these agents the
passengers/customers are facing problem every time & are forced to
travel in the choice of the travel agents.
I sincerely request the concerned authorities to take immediate action
against the agents of SHIRIDI SAIRAM TRAVELS & make them to refund my
amount of bus ticket i.e; Rs.450/-.
Address of SHIRIDI SAIRAM TRAVELS:
D.No.: 9-10-18, Near Anakapalli Bus Stop, Beside ING Vysya Bank,
Old Gajuwaka, Visakhapatnam- 530026., Cell No.: 9246678966 .
Hope for a immediate action reply at the earliest.
Thanking you,
Yours faithfully,
Mohammed Abdul Rahaman
|
Spread the Word! |
