Apr 11
8
I Manish Gupta an old customer of this bank having saving bank Account no. 53210095606 opened the account with Rs. 10,000 as minimum average quarterly balance to maintain. As I had Rs. 14000(approx) in my account I was carefree but to my surprise I was told somewhere in end of October 2010 when I visited the branch that the minimum average quarterly balance amount has been raised to Rs 25,000 and approx. Rs. 8000 has been deducted from my account for not keeping that with out any information and my knowledge and the amount so deducted was totally arbitrary. As the limit raised was without justification and rational as no additional services are offered or no new facility was added, I made objection and wrote an application on 16/11/2010 agreeing to maintain the revised minimum balance and requesting to revert all the amount charged for such deficiency but the bank officials shown indifferent attitude and waived off only one time charged amount and left me in the state of agony.
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