Jun 10
23

Complaint Against Sun Direct DTH

1 Comment

Hi,
I have taken a SUN direct connection on 11.06.2010 seeing your add in the Times of India that all new customers will have free ESPN for Two months but of no use. your toll free number is just for name sake. I work in a call centre and I tried it through out night thinking that day it may be busy.

But fact is that 24/7 your number is busy. If you can’t provide don’t just preach along with other big sharks. I hope I made a mistake. Dealer is not at all aware of such schemes. even after showing the paper he is not ready to believe.

Name of Customer Support Rep. You Talked to:- MK Electronics PUNE

Your Contact Number
08055082299

Your Postal Address
Akansha-202, Road no-13, Tingre Nagar

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Posted in Sun DTH by admin 1 Comment

1 Response to "Complaint Against Sun Direct DTH"

  • SUNIL V V says:
    September 23, 2010 at 3:15 am
    Reply

    I have sent many messages regarding Non-Functioning of your Set top box properly from last 6-8 months. I now do not surprise for the inaction of the Kolkata (PNR ENTERPRISES)Dealers because even the higher authorities are not responding to my complaints. They could not even show the courtesy atleast to reply to my complaints.

    It seems it may be the tactics of SUN DTH to pressurise the subscribers to surrender the DTH connections. Otherwise what is the meaning that a genuine complaint of non functioning of the DTH line is kept unattended for more than 6 months. Not ready to reply to the genuine complaints of the customers.

    I am afraid now that the ulterior motive behind this may be to keep happy the other operators in this field.

    Keep it up and continue to harass the helpless subscribers. It may be the MOTTO of SUN DTH!!!!!!!

    Thank you all, sirs,

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