Aug 09
26
Ebay India Gift Offers Complaint
Product: Ebay’s Indias Gift Offers are fake
Warranty: No
Employee: Customer Support]
Complaint: HI there, I have bought some expensive item on ebay ( check my order book) using paisapay & claimed some of the gifts , which were offered as part of Raksha Bandhan Promotion. Follwoing R the paisa pay transaction details; #1. PaisaPay ID 24735944876 Though I received the ordered item;
I still haven’t received the gift which I was supposed to receive(Transcend 4GB MP3 Player). Can U please let me know when will I receive the gift of the completed deal? For any clarification, you can call on my cell , which is 9820674246.
Thx & Regards, C. D. Soparkar HI, I bought 32′ Panasonic TV for Rs. 24000 by using my credit card. I honored the deal by paying through credit card, which is Paisapay transaction. So as per the rule of Raksha bandhan Offer I am entitled for gift as I have purchased material over 10,000.
Can U please tell me which Rule of the Raksha Bandhan Offer I have violated ? This is cheating by ebay. I honoured the deal by paying and you guys are going back on your commitment now. I repeat this is total dishonest/untruthful behavior on ebay’s part.
If U R not planning to send me the gift then I should return the product which I have bought. and ask related credit card company not to pay to ebay. So please tell me the rule I have violated otherwise I would be forced to return the bought product.
Regard hi guys, I bought one 32′ Panasonic television on ebay india by paying Rs. 24000 by my credit card. I did this transaction in 1st week of August. In this period Ebay India had launched so called “Raksha Bandhan Gift Offer”.
As per the offer if somebody buys product worth more than Rs. 10,000 and pays by using their paisapay( i.e. using credit card or online bank transfer) system then buyer can chose any one of the following gift;
i. Hydracoach (DJ4NYZ6V55)
ii. VIP i4 Laptop Backpack (S9JMBNKJ3S)
iii. Transcend 4GB MP3 player (3IXUMNG4DR)
iv. Altec Lansing Multimedia Speaker (7E7YSJN3OT)
So while placing order, I chose Transcend 4GB MP3 player. Though I received the ordered TV in time, there is still no sign of free gift. So I contacted ebay supoport (by mail of course). They said to me since I have violated ebay’s policy I am not entitled for free gift.
They didn’t even bother to specify which policy I violated. This is cheating & untruthful behavior on ebay’s part. I guess they do promo & offer free gifts to buyers to increase their revenue (on paper) but when time comes to honor their commitment they just back of , without giving any clear /tangible reason.
They just copy paste one line “since U have violated ebay policies, we can’t give you gift” In the end my experience with ebay India was bad & now I am planing to return the TV which I bought from them. Do U guys have had the same/similar experience or am I the only unfortunate one ? Please share your views so that we can all unite against untruthful behavior of Ebay India and other people won’t get cheated by so called offers of Ebay.
By: C. D. Soparkar
304, Anand Vihar, Off. New Link Road,
Oshiwara , Mumbai -400053
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