I Mahesh Naik, having account with ICICI bank with account no. 017601506844 (Belguam branch Karnataka). Last week, on 18 May 2011, my id is being misused by fraud. My account is debited 9000/- without to my notice.

Then I approached ICICI branch- Manyata Tech Park (Bangalore) & Malleswaram Branch(Bangalore). But I did not get any help or concrete information about the transaction made by those branch people.
My OTP or account information is not being shared with any one. I kept those personal information with me only.

I talked to customer care (ICICI) Chennai, they raised a request no. 177327477.I came to know that transaction made from my account by fraud was for recharging the reliance mobile currency.

Today I called customer care, then there executives did not furnish me any clear cut information and there behaviour is not good with customer

I am really surprised by the unknown transaction made from my account by fraud in an esteemed & secure bank ICICI. Its really shocking. If this is the case, then how come people will believe & invest in ICICI bank? What security ICICI Bank people are providing? How do they ensure that investors money is safe in ICICI?

Then regarding the amount which is being debited from my account (9000/-), when I am going to get back? what procedure you are taking to track & ensure that my money will be back to me.

Kindly make it fast & do investigate at the earliest so that such occurrences never happen again. Waiting for your positive feedback & approach to ensure my money back & safe.Do feel free to contact me on my cell mentioned in any case.

I am happy to update you information

Customer Name : Mahesh
Complaint Against Company : ICICI Bank
Customer Contact Number : 9731808313
Name of Person You Contacted in Customer Support : Nagamani Akula
Customer Postal Address : Bangalore

Tags: Complaint Against Company ICICI Bank, Customer Complaint, ICICI Bank

Posted in ICICI Bank by Mahesh 2 Comments