Jan 12
9
Non-refund of Security Deposit
I had an AIRTEL Landline and Broadband connection (Account # 11678796) which was surrendered / terminated on July 05th, 2011. I received an acknowledgement from the AIRTEL office on Bannerghatta Road confirming return of the Modem. Since July 2011, I have been unsuccessfully pursuing AIRTEL for refund of my Security Deposit.
I have, personally, visited the AIRTEL office (Bannerghatta Road) several times and the staff (Landline desk) have been extremely unfriendly, rude and non-co-operative.
I wish to file a complaint against AIRTEL for recovery of my Security Deposit along with Interest for 6 months and damages for grave hardship, mental agony and inconvenience caused to me; including huge amount of my time and money spent on commuting to this AIRTEL office, writing emails, trying to access the AIRTEL Complaint numbers.
I have even sent several emails to the Nodal Officers and Apellate Authority at AIRTEL and tried reaching them on 4111 5338 and 4111 5201. All you get is some stupid meaningless, senseless IVR System.
Customer Name : Abraham K George
Complaint Against Company : AIRTEL
Customer Contact Number : 9845347312
Customer Postal Address : E-1005, ETA Gardens, Magadi Road, Bangalore – 560023
|
Spread the Word! |
