I have traveled from Chennai to Mumbai (Train No. 12164) PNR : 413-1912591 Date : 05-11-2011 the departure time was 6.50 am the Chart was place on the coach at 6.40 am just 10 min before the Train Started. The Train does not have any Coach Discription. All were pannic to know which is S1 & S7. Nobody Knows. As the Chart & Coach No was pasted before 10 Min only.

Once in the Train we have reserved the sheets for 3 months before but whats the use. All waiting List Ticket Holder and Ordinary Ticket holders were also allowed to travel in Reserved Coach by the grace of TC. TC is not telling them to get down. He was busy in filling his pocket. I just want to know why we book ticket 90 days before so that on the journey we should have comfortable Travel. The Travel was like we are travelling in Ordinery Coach. Anyone comes and occupy our Seat. If ask they say tell TC. If said to TC he just collect some money and tell us that he will get down in 1 hour just adjust. Why Should we adjust & whats the use of getting reservation Ticket 90 Days before.

Normally a reserved Coach should have 72 Nos. If some RAC then it should be 80Nos. But the coach was occupied by more than 120 nos. Is it necessary that we should reserve a ticket 90 day before to travell in an ordinary coach. Let me know this.

Customer Name : Valan Benetar
Complaint Against Company : INDIAN RAILWAY
Customer Contact Number : 022-32912042
Customer Postal Address : 38, Vallabh CHS, 90 Feet Road, Mumbai-400017

Tags: Complaint Against Company INDIAN RAILWAY, Customer Complaint, Indian Railway

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