I have a complain against State Bank of India. I have an Savings Account in SBI. On 04/08/2011, Thursday, I tried to purchase a few things online with my SBI Cash Plus ATM cum Debit Card. Before I enter my ATM PIN to confirm the payment, my network broke due to power cut. So, the transaction has been cancelled at that time. I have the proof of the transaction cancellation. But, when I checked later my bank balance, I saw that the money has been deducted from my bank account. Next day, 05/08/2011, Friday, there was an all India bank strike. So, on 06/06/2011, Saturday, I lodged a complain with the relevant documents they asked. They told me it’ll be investigated very soon and the money will be refunded to my bank account. How soon? They told me, it’ll be maximum 7 – 10 days. Yesterday I went to the bank and they said, it’s not been investigated yet. They couldn’t provide me any valid reason for that delay. How can I get my money refunded?

Customer Name : Sourav Koley
Complaint Against Company : State Bank of India – Sheoraphuli (1769)
Customer Contact Number : 9163582919
Name of Person You Contacted in Customer Support : Credit Officer
Customer Postal Address : 567 Vivekananda Road, Sonali Park, Sheoraphuli, Hooghly, WB

Tags: Complaint Against Company State Bank Of India, Customer Complaint, Sheoraphuli, State Bank of India

Posted in State Bank of India by Sourav No Comments Yet