Nov 10
26

Sun Direct DTH Delay in Re-aligning Antenna Direction after Satellite Shift

4 Comments

SUN DIRECT shifted to new satellite..asking customers to cooperate with their technician who come & does antenna direction change free of cost…i called 39407575 on 23 Oct for the same…till now (1 month passed away) no response..i’ve been calling them every 4 days..everytime operator does nothing but saying SORRY, WAIT FOR 3 DAYS, WE TOOK REQUEST, YOUR REQUEST IS STILL PENDING/OPEN..WAIT..WAIT..WAIT…have been calling CUSTOMER CARE(Nodal Officer) 43411434..no one answers call..now i’m not getting any channels..no one knows when complaint gets answered..its indefinite…no structured organisation in SUN DIRECT..worst than any road-side firm…good for giving promises without knowing the being of PROMISE/CUSTOMER CARE

Your Contact Number:- 9176893277

Your Postal Address:- MOH 22, BONN AVENUE, IIT MADRAS, CHENNAI -36

Name of Customer Support Rep. You Talked to:- bharathi,janaki,shamar etc

Complaint By:-Satish

Like this Forum?

Spread the Word!

Tags: , ,

Posted in Sun DTH by Satish 4 Comments

4 Responses to "Sun Direct DTH Delay in Re-aligning Antenna Direction after Satellite Shift"

  • Innamul hassan says:
    November 28, 2010 at 7:06 am
    Reply

    Facing the same issue, better move to a new DTH.

  • K.S. Chandrasekaran says:
    December 12, 2010 at 8:23 pm
    Reply

    SUN DIRECT shifted to new satellite..asking customers to cooperate with their technician who come & does antenna direction change free of cost…i called 39407575 on 23 Oct for the same…till now (1 1/2 month passed away) no response..i’ve been calling them every 4 days..everytime operator does nothing but saying SORRY, WAIT FOR 3 DAYS, WE TOOK REQUEST, YOUR REQUEST IS STILL PENDING/OPEN..WAIT..WAIT..WAIT…have been calling CUSTOMER CARE(Nodal Officer) 43411434..no one answers call..now i’m not getting any channels..no one knows when complaint gets answered..its indefinite…no structured organisation in SUN DIRECT..worst than any road-side firm…good for giving promises without knowing the being of PROMISE/CUSTOMER CARE. If this is not addressed in next one week time, I have decided to seek the help of consumer forum.

  • Shibu Varghese says:
    September 3, 2011 at 9:32 am
    Reply

    Dear Sir, Since Last Sunday I Have Lodge A Complaint To Customer Care Regarding The No Signal of any Channel They Have told me that Within 24 Hrs your Complaint will be Attended But Since Sunday No Has turned Up to Retify the Problem
    Consumer No 41139307635 in the Name of Vaishali Varghese
    Even before also I Have Lodge a Complaint but No One Turned up to Attended the Complaint now also We are Fedup with This Sundirect service given to the Costumer

    Please Do the Needful At the Eralieast
    Thanking You]

    Shibu Varghese
    27 Ramkrishna nagar
    Gorewada Road Nagpur
    9325908585

  • SAMANTHA says:
    January 2, 2012 at 7:58 am
    Reply

    I would like to receive the antenna cordinends to receive sun direct in sri lanka. I already got sun direct receiver antenna & all & needs to know the antenna direction pls.

Leave a Comment