Aug 10
22

TVS Apache RTR UPG Black Mileage Problem

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I have purchase TVS APACHE RTR UPG BLACK vechicle(Frame no-MD634KE4992hO6356, Engine no-0E4H92210400) on 16/10/2009 from Mohan auto industries pvt ltd,Authorised dealer of TVS MOTOR COMPANY (phone no.02312537217).

Company has given the milage of the motor vechicle is 54.2km/liter of petrol on there service book. But my vechicle is not giving that much milage since purchase of vechicle.My vechicle is giving milage only 35-37 km/liter.

For this purpose i have given 6 times complaint to Mohan auto industries pvt ltd,(Authorised dealer of TVS MOTOR COMPANY). At every complaint time after doing some work with vechicle, mohan auto industries told that vechicle will give milage onwards. But today itself my vechicle is not giving the milage.

Now my querry is,can i go to consumer forum against TVS MOTOR COMPANY/Authorised dealer of TVS MOTOR COMPANY for the reason of my vechicle milage. Please guide in the matter.
Thanking you.

Name of Customer Support Rep. You Talked to:- Mohan auto industries pvt ltd, Authorised dealer of  TVS MOTOR COMPANY.

Your Contact Number:- +919665376366

Your Postal Address:- Corporation Bank, kolhapur.

Complaint By:-Avinash Yadavrao Maghade.

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Posted in TVS Motors by Avinash Yadavrao Maghade 1 Comment

1 Response to "TVS Apache RTR UPG Black Mileage Problem"

  • Pratul GOel says:
    November 23, 2010 at 10:26 am
    Reply

    Hi TVS MOTORS,

    I m one of your customer because, I have purchased the Apache RTR 180 bike in July 2009 from binsar automobiles in Durgapuri. My bike engine number is ‘0E6E92000340’
    Now I facing the problem, in the front tyre of my bike the air is leaked between rim and tyre and due to tubeless tyre tube is not there in the tyre and if tyre setting is wrong then air is leaked. And this problem is running from one month and I m totally frustrated from the service centre services because I m unable to ride the bike and daily traveled through local and due to this I face more problem.
    And even I booked the complaint in service centre on 20 nov 2010 and they kept my bike tyre and they gave me the complaint slip also. And my Complaint slip No is 4936
    I m continuously contact with their service manager ‘Sanjay Yadav’ since one month. After more discussions they said that u give your tyre and then I booked the complaint but there is no use of it. And there is no new response from their side. Every Time they say that their service boy is not come in office when he comes then he will see the tyre and then any solution will come.
    So, Please tell me, is the service centre depends upon only one person and If there is some problem occurs in your product then you don’t give any solution.
    Now, what I do with my bike because it became out of service.

    Thanks
    Pratul Goel
    +91-9899967051
    pratulapril@gmail.com

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