I purchased Videocon d2h on 15 Nov. 2011. I received one month free trial of Platinum package till 18th Dec 2011. On 16th Dec I went to Viedeocon Service centre located at Yadav Colony, Jabalpur and met Mr. Anil to change my package from Platinum to Gold and refill the same for one year package. There was a scheme for the same (2 months free by paying 12months amount) I paid the amount 1925/- to him and he assured me to send a request letter to change the package. Next day on enquiry I found that package was not changed and same was possible only on 18th.Then I requested on 18th and got the package changed. After two days on enquiry I found that the recharge was done only till 18th Dec, 2012. On enquiry it is said that since package running was Platinum benefit was given for that package only (12 days) but the same also was not given to me as Platinum package discontinued on 18th Dec. I request to modify the date of availability of the Gold package till 18th Feb 2013.

Customer Name : Vivek Agrawal
Complaint Against Company : Videocon d2h
Customer Contact Number : 9425805235
Name of Person You Contacted in Customer Support : Anil
Customer Postal Address : 1022 Yadav Colony, Jabalpur (M.P.) India

Tags: Complaint Against Company Videocon d2h, Customer Complaint, Videocon D2H

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